Who we are

About Distributel

Established in 1988, Distributel is a national, award-winning communications provider offering a wide range of consumer, business, and wholesale communications services. In 2020, Distributel achieved certification as a Great Place to Work®, earning recognition for our progressive, collaborative workplace.

With offices across Canada and a national network, Distributel is focused on providing choice and value to Canadians. Part of the Bell family, and independently operated, Distributel is positioned to offer solutions to consumers and businesses of all sizes.

Distributel offers leading high speed internet, TV and home phone products through its consumer brands. It delivers business solutions through the Primus and ThinkTel brands as a provider of advanced voice and data offerings designed for the small and medium business markets.

Corporate Purpose

Connecting you to the people, passions and priorities that matter.

Corporate Vision

We will be the revolutionary communications provider that defies the stereotypes of our industry. With an unwavering commitment to fairness, simplicity and innovation, we will set a new standard for customer experience and value.

Corporate Mission

Our mission is to make the acquisition, use and enjoyment of telecom services radically effortless. Every day we will strive to understand, respect and prioritize our customers’ needs. We will take pride in excellent service, business integrity, and innovation. By constantly challenging ourselves to simplify, add utility and humanize the ways people do business with us, we will create a valuable experience in every way.

Being part of Distributel means we don’t just want to be proud of what we do, we also want to celebrate how we do it. That’s why we share a set of values that help guide our behaviours.

Corporate Values

WE LOVE WHAT WE DO. We provide service that comes from the heart. Our people are positive, approachable, honest and authentic.

WE MAKE THINGS HAPPEN. We want to defy expectations, develop new ways of making things easier and be creative in making things fair.

WE DO WHAT IS RIGHT. Honest and transparent, we want to do the right thing for the customer and believe that what is good for the company can be good for people, both customers and employees.

WE CHALLENGE THE STATUS QUO. We display the courage to drive change in order to make a difference in the eyes of our customers.

WE PLAY AS A TEAM. We feel like we work with instead of just for Distributel. We think it’s important to have fun with your colleagues while working and contributing to doing great things.

WE HAVE RELENTLESS CURIOSITY. We are responsive, restless, and ask “what if”. We say “we can” and jump at the chance to do things better for customers, colleagues and our business.

WE GIVE OUR ALL. We are passionate. We bring high energy and intensity to our work and are deliberate about taking the time to cultivate our personal health and relationships to keep us fueled.

WE GET IT ALL. In response to giving our all, we will earn everything we need to keep on being our best, and better, in work and in life.

Contact Us

Head office

801-3300 Bloor St. West
Toronto, ON M8X 2X2

Mailing Address

PO Box 71055 Laurier West PO
Ottawa, ON K2P 2L9

Office Locations

100-1225 Rue Saint-Charles Ouest
Longueuil QC J4K 0B9
135 St Francois St.
Edmundston NB E3V 1E8