Service Changes

Customer information
Last Name*
First Name*
Account No.*
Telephone Number*
Cell Phone Number
Work Phone Number
Your changes
We will be contacting you to discuss the changes you have requested. Please be aware that the changes to your service will not be completed until we have confirmed your request.
Please indicate the best method and time to reach you
By Email
By Phone  
Please describe the changes that you wish to make.

Your information is secure and will remain confidential.

Your changes will be confirmed within two business days.
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Customer Service
Monday to Friday 8 a.m. to 9 p.m.
Saturday and Sunday 9 a.m. to 5 p.m.


Distributel is a national telecommunications provider offering residential high-speed Internet, Television, Home Phone and Long Distance services at competitive prices in Quebec, Ontario, Alberta and British Columbia.


Customer Service
From 8:00 a.m. to 9:00 p.m - Monday to Friday
From 9:00 a.m. to 5:00 p.m - Saturday and Sunday
Technical support is not provided by chat

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