Network Status


This page is constantly updated to assist you.
Please check back periodically for network updates.


ServiceStatusDescription
Dial-Up Internet Network yes/no No known network issues at this time.
Email Network yes/no No known network issues at this time.
High Speed Internet – Cable Network yes/no We are currently experiencing an issue with our DSL and FTTN internet services.  Our eCare (online portal) is currently unavailable. We have escalated the issue to our relevant carrier; however we do not have an estimated time for a resolution. We apologize for any inconvenience this may cause.
13-02-2017 06:15 PM EST
High Speed Internet - DSL Network yes/no We are currently experiencing an issue with our Cable internet service. Our eCare (online portal) is currently unavailable We have escalated the issue to our relevant carrier; however we do not currently have a time of resolution. We apologize for any inconvenience this may cause.
23-11-2016 07:39 AM EST
Home Phone Network yes/no No known network issues at this time.
Long Distance Network yes/no No known network issues at this time.
TV Network yes/no No known network issues at this time.

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Customer Service
Monday to Friday 8 a.m. to 9 p.m.
Saturday and Sunday 9 a.m. to 5 p.m.


1-877-810-2877

Distributel is a national telecommunications provider offering residential high-speed Internet, Television, Home Phone and Long Distance services at competitive prices in Quebec, Ontario, Alberta and British Columbia.

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Customer Service
From 8:00 a.m. to 9:00 p.m - Monday to Friday
From 9:00 a.m. to 5:00 p.m - Saturday and Sunday
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