About us

It is with great pride that Distributel celebrates its 25th anniversary this year. In business since 1988, Distributel Communications is 100% Canadian-owned, and one of the pioneers of the competitive long-distance industry in Canada. When the company first started providing services in the Toronto area, the founder and president, Mel Cohen, was forced into a ground-breaking battle with Bell Canada. At the time, Bell tried to argue that Distributel’s service was illegal. Fortunately, the Canadian Radio-television and Telecommunications Commission (CRTC) ruled in Distributel’s favour, a decision which helped open the door for competition in the long distance market in Canada.

In 1991, Mr. Cohen and three entrepreneurs from Montreal decided to open for business in the Quebec market. The partnership was a success. Since then, Distributel has taken a remarkable leap by adding a wide range of services such as the high speed FTTN internet, cable internet and VoIP in addition to the already existing long distance service. Over the last few years, Distributel has also acquired service providers thus increasing its portfolio of clients to over 200,000. These acquisitions, in addition to securing our position as Canada’s leading independent Internet service provider, also granted us a share of the market in Western Canada.

With offices in eight Canadian cities and more than 350 employees who make the quality of their customer service a top priority, Distributel now offers its services to customers in British Colombia, Alberta, Ontario and Quebec.

As Mr. Cohen stated in an article in the June 1992 edition of The York Region Business Journal “We have a straight-up, no-bull approach to doing business. We’re here for the long term, and we conduct our business accordingly.” This business principle continues to be vital in Distributel’s strategy. As a result we have always provided high quality, competitively priced long distance services and communications solutions while maintaining an extremely high standard of customer service. We strive to be innovative, reliable and focused on consumer needs.




Customer Service
Monday to Friday 8 a.m. to 9 p.m.
Saturday and Sunday 9 a.m. to 5 p.m.


Distributel is a national telecommunications provider offering residential high-speed Internet, Television, Home Phone and Long Distance services at competitive prices in Quebec, Ontario, Alberta and British Columbia.


Customer Service
From 8:00 a.m. to 9:00 p.m - Monday to Friday
From 9:00 a.m. to 5:00 p.m - Saturday and Sunday
Technical support is not provided by chat

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