Dependable telephone services are a foundation for maintaining efficient and professional communications. Distributel uses cutting-edge technology to ensure the highest quality service possible and offers you a multitude of options suited to your ever evolving needs and budget.

Whether you need a main line or additional lines for voice, fax or modem use, Distributel Business Services will provide you both flexible and effective solutions.

• Keep your current telephone numbers.
• High quality, dependable lines.
• Rapid, attentive, and courteous customer service.

Available Features:

• Call Waiting
• Call Forwarding
• Caller ID
• Three-Way Calling
• Caller Blocking

Optional Features:

• Voice Mail
• Custom Ring Tones
• Line Hunting

Supplementary Services:

• Emergency 9-1-1 Service
• White Pages Listing
• Directory Assistance

How many business lines can Distributel service support?
We can offer as many lines as you require including primary and secondary voice lines, direct lines or additional lines for modems and faxes.

Are Distributel Business Lines compatible with my current PBX telephone system?
Yes. Distributel Business Lines are compatible with the majority of PBX telephone systems.

Can I add a voice message service with my Distributel Business Line?
Yes you can. Distributel Voice Messaging Service can be added to your business line. It is an optional service with many features that will simplify managing your voice messages.

You can maintain good business relationships with your clients and contacts by inviting them to call you toll free at anytime from anywhere within Canada and the United States.

• A Distributel Toll Free Number will enable your company to offer a higher level of customer service by improving the support you provide for your products and services.
• The dependability, stability, and performance of a toll free service are essential to providing quality service to your clients and suppliers 24/7.

The choice of your toll free provider is crucial. Distributel will assist you in developing a flexible solution adapted to your company’s specific needs and will always make sure you save more.

Distributel Toll Free Service offers many advantages:

• Very competitive rates
• A high quality, reliable network
• Advanced management features
• Option to reserve toll free numbers
• Option to transfer existing toll free numbers

Optional Management Features:

• Caller Identification
  Identify the caller or the toll free number dialed.
• Call Routing
  According to the day, time of day, date, or area code, calls can be forwarded to a welcome message or to a specific department in your company. This feature also enables call re-rerouting in case of emergencies or call overflow.
• Personalized Messages and Announcements
  Record personalized welcome messages or specific announcements to provide general information to your clients or to direct them to the appropriate department within your company.

Does the cost of a Distributel Toll Free Number vary depending on where calls originate?
No. Distributel’s Toll Free rates are the same for both Canada and the United States.

Can I have more than one toll free number?
Yes, there is no limit to the amount of toll free numbers you may have.

How long does it take to activate a toll free number?
Once your number has been reserved and your request completed, your toll free number can be activated in less than 48 business hours.

Can I transfer my current toll free number from another provider to Distributel?
Yes you can. Distributel offers you the option of transferring your existing toll free number. Distributel will take care of the transfer for you.