• Keep your existing phone number*
• Works with your existing phones and jacks
• Excellent sound quality
• Unlimited long distance calling to other Distributel Home Phone customers
• Long distance plan
  • Calling rate of 4 ¢/ min for Ontario and Quebec
  • Calling rate of 5 ¢/ min for the rest of Canada and United States
• Possibility to choose a telephone number from a different local calling area
• Available anywhere with a high speed Internet connection

NOTE:

The Distributel Home Phone Internet Adapter Device (IAD) which is required to obtain service, is not included with Distributel’s Basic Home Phone service. The device can be rented from Distributel for only $5.00 per month or purchased for $75 plus applicable taxes.
Contact us for more information.

9-1-1 service:
The 9-1-1 service provided by Distributel differs in a number of important ways from traditional 9-1-1 or E 9-1-1 dialling available with most traditional telephone services and has specific limitations relative to Enhanced 9-1-1 (E 9-1-1).

List of functions included in the package:

• Call Display
• Call Forwarding
• Caller ID Block
• Call Waiting
• Visual Call Waiting NEW
• Speed Dialling
• Voice Mail
• 3 Way Calling

Add a long distance plan to your home phone service

My Province Unlimited
Make unlimited calls anywhere in the province of your choice (Quebec or Ontario) at any time.

• Calling rate of 4 ¢/ min for the rest of Canada.
• Calling rate of 5 ¢/ min for the United States.
• Calling rate of 15 ¢/ min for the Canadian Territories.

Canada / U.S.A. Unlimited
The plan allows unlimited calls anywhere in Canada and the United States at any time.

Second Home Phone*
Enjoy the convenience of a second Distributel phone line without any additional equipment:

Add a Basic Home Phone line for only $9.95 per month

Long distance plan sharing*
Use the same long distance plan (My Province unlimited or Canada / USA Unlimited) for multiple phone lines within your household (including cell phones) for only $2 more a month per line, maximum two additional lines.

Two-Way Calling*
If you subscribe to the "Canada / USA Unlimited Plan" or "My Province Unlimited Plan", you can select one province (Ontario or Quebec) and let anyone, within that province, call you toll-free 24/7 by adding two-way calling for only $2 more per month.
NOTE: This service is available where technology permits.

NOTE: Prices mentioned above do not include applicable taxes. Only pre-authorized payment methods
(bank account debits or credit cards) are accepted.

2-1-1
2-1-1 is a free service that provides callers with information about a range of government, health and social services within their community. 2-1-1 is available 24/7 in most communities in Ontario and Quebec and is intended for non-emergency inquiries.

3-1-1
3-1-1 is a free service that provides callers with information about services in their municipality. 3-1-1 is available in some communities in Ontario and Quebec and is intended for non-emergency inquiries.

4-1-1
4-1-1 is a directory assistance service for which charges apply. By dialling 4-1-1, callers can obtain telephone numbers and address information for listings within Canada and the United States. 4-1-1 is available 24/7 both in English and in French.

Rates:

• Charge of $1.00* per request, up to three requests per call
• Charge of $0.50** for call completion
• Distributel long distance charges may apply

5-1-1
5-1-1 is a free service that allows callers to find out about road conditions, report transportation incidents, make comments or complaints, and obtain other general information pertaining to transportation. 5-1-1 is available in Ontario and Quebec and is intended for non-emergency inquiries.

7-1-1
7-1-1, or Message Relay Service, is a service available throughout North America that allows the hearing and speech impaired to communicate by phone with the assistance of a specially trained operator acting as an intermediary between the parties. Message Relay operators are available 24/7.

Rates:

• Local calls: $0.99 per minute
• Long distance calls: $0.99 per minute plus applicable long distance charges

8-1-1
8-1-1 is a free service that provides callers in the province of Quebec (with the exception of Terres-Cries-de-la-Baie-James and Nunavik) with answers to common health questions (Info-Santé) and information about community health services. 8-1-1 is available 24/7 both in English and in French.

*57
*57 (or Call Trace) is a service that provides the recipient of an abusive call the ability to request an auto-trace of the last call received, the details of which can be provided to local law enforcement with the proper legal authorization of the call recipient. *57 should only be used in serious situations and is available 24/7 across Ontario and Quebec where technology permits. A $5 charge applies for use of *57.

What is the Distributel Phone Service?
Distributel’s Home Phone Service uses your high-speed Internet connection to deliver your phone service. Just like with a traditional telephone network, you can call anyone with conventional phone service, Internet-based phone service line, or a cellular phone.

Do I need specific telephones or jacks?
No. The service works with all existing jacks and touch tone phones.

Can I use my Distributel Phone Service while surfing the Internet?
You will be able to use your service to make or receive calls while you are surfing the Web.

Does my computer need to be on to make calls?
No. Only your modem and the Distributel adapter must be on to make or take calls.

Can I keep my current telephone number?
Yes, you may be able to keep your current telephone number. Please contact us for service availability in your area.

• Keep your existing phone number*
• Works with your existing phones and jacks
• Includes all the popular calling features:
  • Call Display
  • Call Forwarding
  • Caller ID Block
  • Call Waiting
  • Visual Call Waiting NEW
  • Speed Dialling
  • Voice Mail
  • 3 Way Calling
• Excellent sound quality
• Internet Adapter Device (IAD) included
• Unlimited long distance calling to other Distributel Home Phone customers
• Long distance plan
  • Calling rate of 4 ¢/ min for Ontario and Quebec
  • Calling rate of 5 ¢/ min for the rest of Canada and United States
• Possibility to choose a telephone number from a different local calling area
• Available anywhere with a high speed Internet connection

9-1-1 service:
The 9-1-1 service provided by Distributel differs in a number of important ways from traditional 9-1-1 or E 9-1-1 dialling available with most traditional telephone services and has specific limitations relative to Enhanced 9-1-1 (E 9-1-1).

Add a long distance plan to your home phone service

My Province Unlimited
Make unlimited calls anywhere in the province of your choice (Quebec or Ontario) at any time.

• Calling rate of 4 ¢/ min for the rest of Canada.
• Calling rate of 5 ¢/ min for the United States.
• Calling rate of 15 ¢/ min for the Canadian Territories.

Canada / U.S.A. Unlimited
The plan allows unlimited calls anywhere in Canada and the United States at any time.

Second Home Phone*
Enjoy the convenience of a second Distributel phone line without any additional equipment:

• Add a Basic Home Phone line for only $9.95 per month
• Add an Optimum Home Phone line for only $13.95 per month

Long distance plan sharing*
Use the same long distance plan (My Province unlimited or Canada / USA Unlimited) for multiple phone lines within your household (including cell phones) for only $2 more a month per line, maximum two additional lines.

Two-Way Calling*
If you subscribe to the "Canada / USA Unlimited Plan" or "My Province Unlimited Plan", you can select one province (Ontario or Quebec) and let anyone, within that province, call you toll-free 24/7 by adding two-way calling for only $2 more per month.
NOTE: This service is available where technology permits.

NOTE: Prices mentioned above do not include applicable taxes. Only pre-authorized payment methods
(bank account debits or credit cards) are accepted.

2-1-1
2-1-1 is a free service that provides callers with information about a range of government, health and social services within their community. 2-1-1 is available 24/7 in most communities in Ontario and Quebec and is intended for non-emergency inquiries.

3-1-1
3-1-1 is a free service that provides callers with information about services in their municipality. 3-1-1 is available in some communities in Ontario and Quebec and is intended for non-emergency inquiries.

4-1-1
4-1-1 is a directory assistance service for which charges apply. By dialling 4-1-1, callers can obtain telephone numbers and address information for listings within Canada and the United States. 4-1-1 is available 24/7 both in English and in French.

Rates:

• Charge of $1.00* per request, up to three requests per call
• Charge of $0.50** for call completion
• Distributel long distance charges may apply

5-1-1
5-1-1 is a free service that allows callers to find out about road conditions, report transportation incidents, make comments or complaints, and obtain other general information pertaining to transportation. 5-1-1 is available in Ontario and Quebec and is intended for non-emergency inquiries.

7-1-1
7-1-1, or Message Relay Service, is a service available throughout North America that allows the hearing and speech impaired to communicate by phone with the assistance of a specially trained operator acting as an intermediary between the parties. Message Relay operators are available 24/7.

Rates:

• Local calls: $0.99 per minute
• Long distance calls: $0.99 per minute plus applicable long distance charges

8-1-1
8-1-1 is a free service that provides callers in the province of Quebec (with the exception of Terres-Cries-de-la-Baie-James and Nunavik) with answers to common health questions (Info-Santé) and information about community health services. 8-1-1 is available 24/7 both in English and in French.

*57
*57 (or Call Trace) is a service that provides the recipient of an abusive call the ability to request an auto-trace of the last call received, the details of which can be provided to local law enforcement with the proper legal authorization of the call recipient. *57 should only be used in serious situations and is available 24/7 across Ontario and Quebec where technology permits. A $5 charge applies for use of *57.

What is the Distributel Phone Service?
Distributel’s Home Phone Service uses your high-speed Internet connection to deliver your phone service. Just like with a traditional telephone network, you can call anyone with conventional phone service, Internet-based phone service line, or a cellular phone.

Do I need specific telephones or jacks?
No. The service works with all existing jacks and touch tone phones.

Can I use my Distributel Phone Service while surfing the Internet?
You will be able to use your service to make or receive calls while you are surfing the Web.

Does my computer need to be on to make calls?
No. Only your modem and the Distributel adapter must be on to make or take calls.

Can I keep my current telephone number?
Yes, you may be able to keep your current telephone number. Please contact us for service availability in your area.