Feedback

Report a Compliment, Complaint or Feedback

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Report a Compliment, Complaint or Feedback

Distributel is committed to providing
the best quality of customer service.
We encourage you to…

Provide Feedback on how we could improve our service.

Pay us a compliment about good service you have received.

All too often, great customer service goes unnoticed.
We encourage you to report excellent customer service.

File a complaint:

  • Distributel prides itself on superior customer service and we are concerned if you have not had a positive experience.
  • Distributel would like to be aware of situations that could be prevented or improved upon in the future.
  • If you feel your concerns have not been properly addressed, you can request to speak with the Departmental Manager (Sales and Customer Service, Administration, Help Desk, Customer Care) If you do not have your local office number, please see the telephone link below.
  • If you are still dissatisfied after speaking with a Manager, you can email or mail your complaint to the addresses listed below – Attention: Complaint Resolution Department
Email Address: feedback@distributel.ca
Telephone: Ontario or Quebec
Mail: Ontario or Quebec

 
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