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CAREERS

Distributel is one of Canada's leading Internet Service Providers. Join a dynamic team and experience the wealth of opportunities that only a growing company can offer.

Sales and retention representative – Residential Division

Job Type : Permanent full time position
Location : Montreal downtown

Reporting to the Customer Care group - Residential Division, the owner of this position is responsible to take any incoming calls, analyzing their needs and upselling the product that best suits their needs. 

Technicien en Ressources Humaines

Job Type : Permanent à temps plein
Location : Montréal, Québec

Relevant de la direction des ressources humaines, le titulaire du poste aura pour principale responsabilité de fournir le support administratif et d'appuyer la Direction des Ressources Humaines dans tout projet de développement organisationnel en plus de fournir assistance aux gestionnaires aux différentes demandes qui pourraient être formulées

Communication Specialist - Marketing Department

Job Type : Permanent full time
Location : Montréal

The main objective of this position is to design, develop and implement communication strategies that promote the acquisition of new customers and support existing ones. It reports to the Marketing Director and the incumbent will work on several brands such as B2C and B2B.

Customer Care Support L1, Business Division

Job Type : Permanent full time
Location : Montreal

Reporting to the Manager, Technical Support and Customer care, Business Division,  the owner of this position is mainly responsible to provide telephone and online support within ThinkTel’s customer care department and assisting wholesale and enterprise Voice over IP customers to resolve issues related to the use of ThinkTel services.

Customer Care Support L1, Business Division

Job Type : Permanent full time
Location : Toronto, Ontario

Reporting to the Manager, Technical Support and Customer care, Business Division, the owner of this position is mainly responsible to provide telephone and online support within ThinkTel’s customer care department and assisting wholesale and enterprise Voice over IP customers to resolve issues related to the use of ThinkTel services.

Representative, Sales & Customer Care - Business Division

Job Type : Permanent full time
Location : Montreal

Reporting to the Customer Care division – ThinkTel, a business division of Distributel, the incumbent’s main responsibilities are to handle and process all inbound calls from customers of this division. The representative must also provide high quality customer care services in a professional manner. 

Customer Care Support LII Business Division

Job Type : Permanent full time
Location : Montréal, Qc

SUMMARY

Reporting to the Manager, Technical Support and Customer care, the owner of this position is mainly responsible to provide telephone and online support within ThinkTel’s customer care department and assisting wholesale and enterprise Voice over IP customers to resolve issues related to the use of ThinkTel services.

Order provisioning clerk - Evening and night shift

Job Type : Permanent full time
Location : Montréal, Qc

Reporting to the Manager, Administration and QA, the owner of this position is mainly responsible to process all Internet service with our different suppliers.  He is also responsible to ship, receive and record the movement of equipment and stock to and from a client.

Technical Support Representative

Job Type : Permanent full time
Location : Montreal and Ottawa

Do all of your friends and family come and see you to help them set up or troubleshoot their gadgets or Internet service?  Why not get paid to do what you are so good at?

 

Reporting to the Customer Support Manager, the job holder’s principal responsibility is to provide prompt and accurate technical support to customers encountering problems with Distributel’s products or services in order to restore services in a timely fashion by using prescribed tools and processes. 

Administrative agent and Quality control

Job Type : Permanent full time
Location : Montréal

Poste:  Agent administratif et contrôle de la qualité
Service :  Administration et contrôle de la qualité
Statut :  Permanent à temps plein (35 heures semaines)
Horaire:  Les heures d’affaires à couvrir sont de 8h30 à 20h30 du lundi au vendredi et le samedi.  La personne doit être disponible à travailler tant de jour que de soir et le samedi.
Salaire:  Selon l’échelle salariale actuellement en vigueur

SOMMAIRE DU  POSTE

Relevant du Superviseur – Administration et Contrôle de la qualité, le titulaire du poste a pour principale responsabilité de faire les enquêtes de crédits, d’approuver les adhésions et les modifications de service, de vérifier et traiter différentes listes, lettres et rapports, de procéder à la mise à jour du dossier client et de procéder aux facturations et encaissements des comptes clients des divisions Résidentielle et Affaires.

 

Call us  

Customer Service 
1-877-301-4077
Monday to Friday 8:30 a.m. to 8:30 p.m.
Saturday 9 a.m. to 5 p.m.

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